Effective Date: [7-1-2025]

Welcome to BenchLocker. We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect information from users of our site and services. This policy applies to all users of our software, whether you’re a parent, team manager, coach, or organization administrator.

1. Information We Collect

We collect the following categories of information:

Personal Information

  • Names of players, parents/guardians, and team personnel
  • Email addresses, phone numbers, and addresses
  • Date of birth
  • Emergency contact details

Document & Requirement Information

  • Uploaded files (e.g., birth certificates, medical waivers, ID forms)
  • Compliance data (e.g., whether required documents have been submitted or approved)

Account Information

  • Login credentials (email/username + hashed passwords)
  • IP address and device/browser info (for security and troubleshooting)

2. How We Use Your Information

We use the information we collect to:

  • Provide secure access to the platform
  • Track and manage required documents for youth sports participation
  • Notify you about account activity, deadlines, and requirement updates
  • Communicate with organizations, teams, and families
  • Improve our services and platform features

3. Who Has Access to This Information

  • You (and other authorized parents/guardians linked to your account)
  • Your Team’s Coaches or Managers (only for players on their team)
  • Your Organization’s Administrators
  • BenchLocker Support Team (for troubleshooting or support inquiries)

We do not sell or share your information with advertisers or other third parties unrelated to your team or league.

4. How We Protect Your Information

We implement industry-standard safeguards to protect your data:

  • Encrypted storage for sensitive documents
  • TLS/SSL for data in transit
  • Access control and role-based permissions
  • Regular security updates and audits

5. Children’s Privacy

Our service is intended for use by adults managing youth teams. We do not knowingly collect personal data directly from children under 13 without parental consent. Parents or guardians are responsible for managing their child’s information on the platform.

6. Data Retention

We retain your data only as long as necessary:

  • Active team and player data is retained during the season
  • After a season ends, data may be archived or deleted after, unless required for compliance or audit reasons
  • You may request early deletion of your account and associated data

7. Your Rights & Choices

You can:

  • Access or update your profile and contact information
  • View what documents have been submitted
  • Request deletion of your data
  • Revoke access to specific documents

To request changes or deletions, please contact your organization administrator or us at:
📧 [support@benchlocker.com]

8. Third-Party Services

We may use secure third-party providers for:

  • File storage
  • Email notifications
  • Authentication (e.g., Google, Apple)

These services are bound by confidentiality and data protection agreements.

9. Changes to This Policy

We may update this Privacy Policy as needed. When we do, we’ll notify users via email or a notice on the platform. Please check back periodically for the latest version.

10. Contact Us

If you have any questions or concerns about your data, please contact us:
📧 [support@benchlocker.com]