🔒 How Do I Prevent a Player from Logging Into the Portal?

As players move on or leave your organization, you may want to revoke their access to the Parent/Player Portal without deleting their data.

The best way to do this is to mark the player as inactive in the system.

🛠️ Steps to Make a Player Inactive #

1. Log in to the Admin Dashboard
2. Navigate to Player Management
3. Use the search bar to locate the player
4. Click the 👁️ Blue Eye icon to view the player, or the ✏️ Pencil icon to edit their record
5. In the Status field, change it to Inactive
6. Click Save Changes

✅ What Happens When a Player Is Inactive? #

• ❌ They can no longer log in to the Parent/Player Dashboard
• ✅ Their data remains in your system for future reference
• 🗂️ They will still appear in reports and historical records

💡 Tip: Never delete a player just to block access. Marking them as inactive is the safest and most flexible option.