🛡️ How Do I Create and Manage Administrator Accounts?

Administrator accounts have the highest level of access in BenchLocker. Admins can manage all users, teams, requirements, and site settings across your organization.

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✅ Creating a New Administrator #

1. From the Administrator Dashboard or sidebar, click “Admin Settings.”
2. On the Admin Settings screen, click “Update Admin Accounts.”
3. You’ll see a list of existing administrators and their last login dates.
4. Click the “+ Add Admin” button to open the form.
5. Fill out the new admin’s:
   • Username
   • Password
   • Name
   • Email address
6. Click “Add Admin” to create the account.

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✏️ Managing Existing Admins #

For each listed administrator, you’ll see the following action icons:

• 🟡 Pencil icon — Edit the admin’s details (username, name, password, or email).
• 🔴 Trash can — Permanently delete the admin account.
• 🔷 Blue envelope icon — Send/Resend the admin invite and reset their password.

⚠️ Important: Don’t Delete All Admins! #

Be careful when managing administrator accounts:

🛑 If you delete all administrator accounts, you will be locked out of the Administrator Dashboard.

You’ll need to contact BenchLocker Support to regain access — so it’s best to always leave at least one active admin account in the system.

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📧 Sample Admin Welcome Email #

When you add a new admin and click the blue email icon, they’ll receive an email like this:

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Subject: Welcome to BenchLocker – Admin Access

Hi Frank,

Your admin account has been set up for BenchLocker.

Please use this link to access your site:
🔗 https://dev.benchlocker.com

Login Credentials:
Username: Fsmith
Password: HF}@aFDOqZ

✅ On the login screen, make sure to click “Admin Login” to access the admin portal.

🔒 Please change your password after logging in for the first time.

If you have any questions, contact your site administrator.